If I could give these people 0 stars I would. DO NOT MOVE HERE. These people are horrible and disgusting. First when I applied to these apartments (Sunrise Apartments) I was dealing with Denise very cool lady. They wanted $2500 in all. I paid for my apartment and next thing I know Denise text me asking for another $500. I said no the rent is only $1056 and you want $3000 out of me to move so can I just have my money back and Iâll find another place. She text me say oh no I donât know why âheâ Iâm assuming the landlord wanted more and that itâs okay Iâll never hear about the $500 again. Later I find out she no longer works there and itâs said she was getting extra money out of tenants. I put in my 30 day notice. I emailed, called, and waited weeks for them to complete my rental verification. Eventually I was told to complete the walk through with maintenance and heâll let me know what Iâll be charged. I do this and he tells me how nice I left the apartment and heâll make a note about it and I should receive my whole deposit back. They wanted to charge me $505 out of $1500 of my deposit for carpet cleaning, painting, and cleaning fee. This is a overcharge being that I have photos of it being very clean. They also didnât give me the chance to fix what needed to be fixed or sent the invoice of these charges or pictures of damages. As they cannot even charge you for normal wear and tear. Now itâs pass 21 days and I have not received my deposit. I was told the check was sent out on the 7th never received it. I was the property management asking for corporate she told me oh no it was sent out so I wait and still nothing so I call and request corporate again and they give me the number and corporate tells me to call the accountant Abagail and she says she doesnât have any info to give me but that it was sent. So Iâm calling everyday I call the postal office they ask for a tracking number I call and ask the property management for the tracking number they say they donât have anything like that. So by now Iâm seeking legal help. I ask them to void the check and send it again because it shouldâve been here by now. I call and the Property manager Maliah says itâs Friday and itâll be overnighted but wonât make it to me til Monday (today). Today 10/20/25 comes itâs now over 30 days and no deposit and I get nothing so I call and once again I get the run around to call this person then call this person. Abagail calls me back being hostile asking me to stop calling. No I will not I should have my money you guys received a ready to move in apartment and your keys and I still donât have my money after a month. Mind you these apartments are disgusting. For months I called them because other people were coming and putting weird substances on my stairs I had to jump over everyday to go up my stairs, apartment building being infested with bugs, toilets constantly clogging, ant infestation. I kept my home very clean this building was just infested by I donât know who. When I moved in they claimed I had new rug but it was filthy my baby crawled on this floor and there would be dirt marks on her knees I had to shampoo this rug and it took forever for it to get cleaned. People bring their dogs to poop right in front of our buildings, the gate constantly breaking, the office always being closed they never answer the door but they are there and they wouldnât pick up the phone either. This new management sucks. They need Storm back and Gio. The new head maintenance guy was the only good one once he came he was very responsive.
Trinity Lomax
October 20, 2025
